Frequently asked questions

Which scent do I pick?

It doesn't matter - all of our scents are safe for dogs and smell amazing. Variety is important, so grab a few different refills and see which one you dog likes the most.

Our scents are strong enough for your dog to smell if the toy is hidden, but not overpowering for the human nose. What we perceive as a faint trace of cinnamon happens to be a blaring alarm for your dog’s senses. No wonder they can smell your secret snack from the other room!

We recommend swapping out the scent every 30 days. It's the sweet spot for when dogs typically want something new, although every dog is different, so pay attention to your pup's individual cues.

Difficulty level: easy with human fingers, nearly impossible with paws. All you have to do is open the toy, compost the old scent refill, insert a new one, and then close the toy.

That's why our scents are refillable! You wouldn’t want to watch the same episode of your show over and over again (even if it's really good). All you have to do replace the old scent with a new refill. And, by the way, the scent refills are compostable!

AKC trials include birch, anise seed, and clove essential oils. Essential oils are toxic to dogs so we don't use them. Our Spice Trail scent includes anise seed (not essential oil, but the actual dried plant).

Spice Trail scent contains anise seed. If you dog competes, we recommend choosing one of the other refills that do not contain scents that would interfere with scent work trials.

We are constantly testing new fabrics to find the most durable sustainable options. The weave for our fabrics was selected based on thickness and tightness. And our seams are reinforced with extra material and stitching to protect the toy from even the most precise toy “surgeons".

The toughest toys are plastic. We are committed to protecting our dogs’ health and the environment, so we choose to make our toys with natural fabrics instead. As a result, we recommend you supervise your dog during play (it's more fun that way!). If you see your dog settling down to destroy the toy, take a quick break before continuing.

We recommend supervising your dog during play and removing the toy if you see them ripping it. In an unlikely event your dog swallows the herbs and spices we use, know that they are safe for dogs (and some even have beneficial properties!). Speak with your veterinarian if you notice any unusual symptoms or behaviors to rule out an allergic reaction.

Remove the Scent Pouch. Wash the Case in cold water with mild detergent on a gentle cycle. Unless you want a new gift for your neighborhood Chihuahua Pixie, do not put it in the dryer because both cotton and wool shrink in high temperatures.

We are constantly expanding our selection. Send us a note with what you want to see next, and sign up for our mailing list to be the first to know about new drops.